July 1, 2015

“The file you provide isn’t the correct one. We need the file for Azure.”

“It’s the only one I saw, so it has to be the correct one.”

“OK, well. I’m pretty sure it’s not the correct file. Can you check?”

“I think it’s the right one.”

Repeat this conversation four times.

“Hey, I need to apologize. I’m an idiot. You were right, it’s the wrong file. You have my permission to be angry with me.”

“I wasn’t waiting on it.”

June 30, 2015

“I picked up my car last week after having the alternator repaired. Now my air conditioner isn’t working – the condenser never kicks on. It’s possible the mechanic who swapped the alternator did not re-attach the wiring for the A/C condenser.”

Long pause. “So you want to bring it back in?”


“Well, those two things could be un-related. Not saying they are, but it might not be something we did. When did you want to bring it in?”

“As soon as possible.”

“We’re booked up this week because of the holiday. I might could do something next week. What do you think about…”

“Let’s reset. It is 100 degrees, 110-20 on the asphalt. My A/C does not work. It did work prior to my car being in your shop. When can you get me in?”

“One moment.”

Several minutes later. “Bring it by tomorrow.”

June 29, 2015

It seems warm. The air conditioner has been blowing for several minutes, but the air is not getting cooler.

Roll windows down. Open sunroof.

Ninety-seven degree, dry air.

Well played, mechanic – not re-connecting my air compressor when you replaced the alternator. Well played.

June 25, 2015

“Are you interested in picking up a part-time contract, something you could do in the evenings?”

“I’m willing to listen.”

“Well, what’s your hourly rate.”

“$175-200 an hour depending on the project.”

“Ah…Hmmm…That’s uhh…significantly more than my client is aiming for.”

“Guess I’m not the right person for their project.”